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How to use Sunway Popbox, auto lockers for ecommerce deliveries

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How to use Sunway Popbox, auto lockers for ecommerce deliveries


[This is a sponsored article with Sunway Popbox.]

The year-end is just around the corner, and with it comes the excitement of mega sales events like 11.11, Black Friday, and Year-End Sales. 

It’s time to snag those long-awaited deals, but with the thrill of shopping comes the risk of parcels going missing or being delayed. Amidst the chaos, it’s not uncommon for packages to get lost or stolen.

To help you enjoy a worry-free shopping experience, we’ve collaborated with Sunway Popbox (PopBox) to bring you essential tips to keep your deliveries safe and sound.

1. Make sure your delivery address is correct

It might sound obvious, but you’d be surprised how often mistakes happen. Double-checking your delivery address can prevent your parcel from taking an unexpected detour. 

Ensure that your address is complete and accurate, including any unit numbers or additional notes to the courier service.

A small error can lead to big headaches, so take a moment to verify before confirming your purchase.

2. Choose a delivery time that works for you

Why wait around for your parcel when it can wait for you? 

Instead of guessing when your delivery might arrive, choose a delivery time when you’re certain someone will be around to receive it. 

Alternatively, take advantage of a service like PopBox, which allows you to pick up your package at your convenience.

With PopBox’s 24/7 automated lockers, your parcels are securely stored until you’re ready to collect them. Simply use the unique PIN code sent to you via the PopBox App to retrieve your package.

Simply scan the one-time QR code and verify your details to unlock your locker / Image Credit: Vulcan Post

You have up to three days to pick up your parcel, so there’s no need to rush or stress over missed deliveries.

3. Get parcel insurance

Consider investing in parcel insurance, especially for high-value items. 

It provides peace of mind knowing that you’re covered in case of loss or damage during transit. 

Many delivery services offer this option at checkout, so take advantage of it to protect your purchases.

4. Keep your delivery’s tracking number

Image Credit: Shopee / DHL

A tracking number is your best friend when it comes to online shopping. It allows you to monitor your parcel’s journey from the seller to your doorstep. 

Save the tracking information and check it regularly to stay updated on your delivery status. If something seems off, you can contact the courier service for assistance.

5. Use PopBox for hassle-free deliveries

PopBox offers a convenient way to ensure your parcels are safe yet accessible to you. With nearly 300 automated lockers across Malaysia, you can pick up your packages at a time and place that suits you.

Here’s how you can use PopBox:

Instead of using your home or office address, find the nearest PopBox and use that as your delivery address when checking out on online shopping platforms. 

You can set PopBox as your preferred delivery location when checking out on any ecommerce platform.

Just input “PopBox @ [location name]” and choose the location that’s most convenient for you.

This way, you can choose a pick-up point that fits your routine, like at your office, residential building, university campus, a nearby mall, or a train station.

Locker sizes offered by PopBox / Image Credit: PopBox

Once your package arrives, you’ll receive a notification through the PopBox App, which is free on the App Store, Google Play Store, or ​​Huawei App Gallery.

The app will provide you with a unique PIN code to unlock the locker and collect your parcel whenever it’s convenient for you.

Your parcels are ready for collection / Image Credit: Vulcan Post

PopBox lockers are available 24/7, allowing you to pick up your package whenever it suits you. This flexibility helps you avoid missed deliveries and reduces the risk of package theft, making your online shopping experience smoother and more secure.

-//-

As you gear up for the year-end sales, keep these tips in mind to safeguard your shopping spoils. Don’t let the fear of lost parcels dampen your excitement, especially when services like PopBox can help relieve them. 

Happy shopping and here’s to catching those deals without any delivery woes!

  • Learn more about PopBox here.
  • Read other ecommerce-related articles we’ve written here.

Featured Image Credit: Freepik / PopBox



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