An NEA Vouchers Step-By-Step Guide

On 28 November 2020, Deputy Prime Minister Heng Swee Keat announced the launch of the Climate Friendly Household Programme (CFHP):

Back in November 2020, 300,000 eligible 1, 2, and 3-room HDB households in Singapore could apply for $225 worth of e-vouchers to buy household products that were more energy—or water-efficient.

This scheme has been improved. From today (15 April 2024), all HDB households will receive $300 worth of Climate Vouchers for the enhanced CFHP. These vouchers can be used to purchase 10 types of energy and water-efficient household products, including new additions such as direct current fans, washing machines, and water closets. The Climate Vouchers will be valid until 31 December 2027.

Here is all you need to know about the programme!

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TL;DR: How to Apply & Spend Your Climate Friendly Household Programme Vouchers

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Why Switch To Energy-Efficient or Water-Efficient Products?

Personally, my household uses an energy-efficient refrigerator, LED lights and water-efficient water fittings.

It is an easy decision to make due to the cost savings.

According to the National Environmental Agency (NEA), switching to energy—and water-saving products could save an average household $40 – $120 annually.

You could also do your part for the environment:

Climate-Friendly Households Programme Vouchers Eligibility Criteria

From today (15 April 2024), the programme will be enhanced to benefit more households when they purchase eligible energy- and water-efficient household products. In addition to extending the Climate Vouchers to all HDB households, NEA has increased the voucher amount and included a more comprehensive range of eligible products. Households can also flexibly select different denominations of vouchers for their purchases as follows. Here are the details:

Climate-Friendly Households Programme Vouchers Validity 

Once redeemed, the e-vouchers can be used at participating retailers from now to 31 December 2027. This means there is more than enough time to use these e-vouchers at the participating retailers.

NEA Voucher Step-By-Step-Guide

In addition, here is a step-by-step guide to help you through the entire process of redeeming and spending the CFHP vouchers courtesy of NEA.

Step 1: Visit the Climate-Friendly Household Program Website Singapore

Visit go.gov.sg/cv-claim and tap on ‘Climate Vouchers’:

Step 2: Login Via SingPass

The next step is to log in with Singpass to redeem the vouchers:

Note: Each eligible household can only receive one set of climate e-vouchers, so only one household member needs to apply.

Step 3: Fill in the Form to Receive Link for the Vouchers via SMS

Once you have filled in the form and redeemed your vouchers, you will receive the link via SMS to share with other people in your household:

IMPORTANT:

You will receive an SMS from gov.sg with the unique voucher link after you have claimed your Climate Vouchers at go.gov.sg/cv-claim (i.e. upon completing Steps 1 to 3).

The unique voucher link you receive should start with https://voucher.redeem.gov.sg/. Do not trust or click on any voucher links starting with unknown or other prefixes.

Do note that NEA, PUB and RedeemSG will never send any SMS asking for your personal information or banking details to claim your Climate Vouchers. If you receive such an SMS, do not click on the link or reply.

How to Spend Your NEA Vouchers

After redeeming the vouchers, you can spend them at any participating outlets from now till 31 December 2027. 

Here’s how you can do so (those familiar with using Community Development Council (CDC) Vouchers should feel right at home):

1. Present proof of address with voucher.

2. Choose the amount to spend. Then tap on ‘Show voucher’.

3. Show QR code to cashier.

Where to Spend Your Climate Vouchers

In addition, here is the list of retailers where you can spend your Climate Vouchers:

• Audiohouse
• Bathroom Warehouse
• Best Denki
• Chuan Heng Hardware Trading
• Courts
• Dairy Farm Retail Group (Giant)*
• Dairy Farm Retail Group (Cold Storage)*
• FairPrice
• Gain City
• Harvey Norman
• Mega Discount Store
• Sheng Siong
• T.S. Yong Trading
• Woodlands Domestic Electrical.*

*Refers to new retailers who will join enhanced CFHP

Climate Friendly Household Programme Eligible Products

And what you can spend the vouchers on:

1. 3- or 4-tick refrigerators
2. 3-tick shower fittings
3. 2-tick and above LED lights (Includes LED circular lights and LED downlights)
4. 5-tick air-conditioners
5. 3-tick basin taps and mixers
6. 3-tick sink/bib taps and mixers
7. 3-tick water closets
8. 4-tick washing machines
9. Direct current fans
10. Heat pump water heaters.

How to Read Energy Labels Singapore

If you are wondering which refrigerator to choose, here is a quick guide on how to read the energy labels of refrigerators and other appliances.

Energy Saving Bulbs

In addition, here is a quick explainer on how lamps are rated in Singapore.

Saving Water: How to Read Water Labels

In addition, here is a quick guide to reading water efficiency labels in Singapore:

There you have it! All you need to know about the CFH programme vouchers.

If you are looking to spend your e-vouchers, remember to use a credit card to earn cashback, miles, or reward points, too!