Here’s When, Where & How to Get New Notes!

Chinese New Year (CNY) is just around the corner!

And with that comes the tradition of giving out red packets to wish our friends and family an auspicious new year.

In the spirit of embracing both old and new, the Monetary Authority of Singapore (MAS) encourages us to use “Fit-for-Gifting” (Fit) notes or e-hong baos.

MAS will no longer produce and issue “Good-As-New” (GAN) dollar notes in 2024 for Chinese New Year.

As such, we can only get New or Fit notes.

If you still prefer handing physical red packets to your relatives, here are some things you have to take note of when you want to exchange or order New/Fit notes online this CNY.

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TL;DR: CNY New Notes 2024 Guide — How to Get New Notes for CNY 2024

• To withdraw Fit or New notes for CNY, you have to pre-book an appointment from 17 Jan 2024 at the respective DBS, OCBC, UOB, CIMB, Standard Chartered Bank (SCB), or Maybank’s online reservation websites before heading to the bank.
  Only DBS, OCBC, and UOB offer both Fit and new notes, while CIMB, SCB and Maybank offer only New notes.
• The exception to this is for those aged 60 and above or those with disabilities, as they will get to exchange Fit and New Notes at DBS, OCBC, UOB, CIMB, SCB, Maybank and other banks. You are also advised to pre-book before going down.
• To get New/Fit notes without pre-booking, there will be designated/pop-up ATMs disbursing them at various locations across Singapore from 24 Jan 2024
• Notes are disbursed on a first-come-first-serve basis.

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Chinese New Year 2024 New Notes Important Dates & Information

Here are the important dates and information you need to take note of if you want to get Fit or New notes for Chinese New Year this year:

DBS/POSB CNY New Notes 2024 Guide

DBS CNY 2024 New Notes Reservation & Collection

For DBS/POSB, CNY Fit or New notes will be available for online reservation and collection from:

Here’s how to make a reservation:

Step 1: Visit DBS’s secured online notes reservation site.

Step 2: Enter your NRIC/Passport Number/Malaysian NRIC, the last 4 digits of your ATM/Debit/Credit Card number, and/or PIN (For Wealth clients only).
Note: Never disclose your digibank User ID, PIN & One-Time Password (OTP) to anyone. DBS will never request for your PIN, password or OTP.

Step 3: Select your preferred branch and key in your reservation Date and Time

Step 4: Indicate the number of DBS QR Gift Pack(s) and the desired quantity of notes for $2, $10, $50 (notes denomination).

Step 5: Confirm your details and selection. You will receive a confirmation email within 24 hours upon submitting your request.

Step 6: Collect your notes at the selected branch during the specified date and time.

Each customer is only entitled to one reservation slot for online reservations throughout the CNY period.

You will also not be able to amend your booking after the reservation is made.

Reservations will be cancelled if the reserved notes are not collected on the selected date and location.

The maximum amount for Chinese New Year each customer can change is $1,000 for New notes and $1,200 for Fit notes in these denominations:

DBS CNY 2024 New Notes Pop-up ATMs

DBS pop-up and selected ATMs dispensing Fit and New notes will be available from next Wednesday, 24 Jan 2024, to Thursday, 8 Feb 2024, from 10am to 10pm daily and on Friday (9 Feb 2024) from 10am to 1pm.

These pop-up ATMs are also customised to dispense note denominations of $2, $10, and $50 in the following packages:

• $100 ($2 in 50 pieces)
• $300 ($10 in 30 pieces)
• $500 ($50 in 10 pieces).

Do note that each customer is limited to a maximum of three withdrawals (new and/or Fit notes) across DBS’s islandwide pop-up ATMs throughout the campaign period. Withdrawal at pop-up ATMs can only be made using a DBS/POSB bank card.

Also, here are the locations of the ATMs:

Pop-up ATM Locations: Community Clubs

Pop-up ATM Locations: Self-Service Branches / Financial Planning Branches

DBS CNY 2024 New Notes Branch Walk-Ins

For branch walk-ins, new/fit notes exchange at the outlets will begin on Wednesday, 24 Jan 2024 and end on Thursday, 8 Feb 2024 (Subject to Branch/Centre Operating Hours)
9 Feb 2024, till 1pm.

This service is only available for customers aged above 60 years old or people with disabilities over the counters at DBS/POSB branches, DBS Treasures Centres and DBS Treasures Private Client Centres, subject to exchange limits. Do note that while the elderly aged 60 and above and persons with disabilities need not make a pre-booking before exchanging notes at the branches, they are encouraged to ensure the availability of notes during collection and reduce crowding at the branches.

You will need to bring either your NRIC, Malaysian NRIC or passport as well as your DBS/POSB ATM, Debit, or Credit Card (Credit card must be linked to your DBS/POSB Savings or Current Account).

DBS CNY New Notes 2024 Branch Locations

These are the branches where you can exchange new notes:

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OCBC CNY New Notes 2024 Reservation & Collection guide

For OCBC’s Fit or New notes, online reservation and collection will be available from:

Do note that:

• Source: OCBC
• You will be able to make only one booking, which cannot be amended after it has been confirmed
• Do ensure that OCBC has your latest mobile number and email address in OCBC’s records so they can send you confirmation of your booking.
  Please note that if you update your mobile number/email address via OCBC Internet Banking or the OCBC Digital app less than 12 hours before making your booking, you will still receive your booking confirmation at your old mobile number/email address. This is because a cooling-off period of 12 hours applies before such key account changes take effect.
• For an optimised booking experience, do not use Internet Explorer as your browser.

In addition, here are the respective limits for exchanging notes:

OCBC CNY 2024 New Notes Pop-Up ATMs

OCBC pop-up and selected ATMs dispensing Fit and New notes will be available from Wednesday (24 Jan 2024) to Thursday (8 Feb 2024)

These pop-up ATMs are also customised to dispense note denominations of $2, $10, and $50 in the following combinations:

Do note that every customer is allowed to select one bundle per withdrawal and make up to three withdrawals throughout the whole duration, on a first-come, first-served basis and subject to availability.

There are 11 ATM locations islandwide where you can withdraw gifting notes from. OCBC will be updating the list shortly.

OCBC CNY 2024 New Notes Branch Walk-Ins

For branch walk-ins, new/fit notes exchange at the outlets will begin on Wednesday (24 Jan 2024). This service is only available for customers aged above 60 years old or people with disabilities.

Note: While the elderly aged 60 and above and persons with disabilities need not make a pre-booking before exchanging notes at the branches, they are encouraged to ensure the availability of notes during collection and reduce crowding at the branches.

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UOB CNY New Notes 2024

UOB CNY 2024 New Notes Reservation & Collection

For those awaiting the UOB CNY Fit or New notes exchange, you can begin reserving and collecting notes from:

Note that where online slots are available for reservation, the earliest collection date available for selection would be two business days forward (excluding Sundays). The last day for online reservation has been scheduled for 6 February 2024. However, should all reservation slots be fully taken up before 6 February 2024, the online reservation portal will close without prior notice to customers.

Customers can access the new notes reservation form via uob.com.sg/lny or UOB Personal Internet Banking or the UOB TMRW App by following these steps:

Step 1: Key in name, last 5 alphanumeric characters of NRIC/PP and mobile number

Step 2: Select notes denominations

Step 3: Select preferred branch, date and time of appointment

Step 4: Click on ‘Send OTP’ and key in a valid OTP sent to your mobile number

Step 5: Click on ‘Verify OTP’

Step 6: There will be a confirmation page shown as well as an SMS sent to your mobile number upon a successful reservation.

The online reservation slots are available on a first-come-first-serve basis, which means that you gotta be quick if you would like to select your preferred branch, date, or time slot.

Do note that:

• Amendments cannot be made once the reservation order has been submitted and confirmed. Kindly ensure that all your details on the form are correct before submitting the request. Upon reaching the reservation form, customers are given 10 minutes to complete and submit the form.
• Each customer is allowed only one successful reservation for new and fit-for-gifting notes, respectively. Should there be duplicate or multiple reservations, only the latest successful request will be accepted.
• Please note that collection must be done in person with NRIC or passport for verification purposes. The exchange may be made with cash or by debiting from the customer’s current or savings account with the Bank on the date of collection.

Also, each customer is allowed a maximum limit of up to the following amounts and denominations for UOB:

• New/Fit $2 notes: $200 only
• New/Fit $10 notes: Up to $500 (in multiples of $100)
• New/Fit $50 notes: Up to $500 (in multiples of $100)
• Maximum amount: Up to $1,200 only

UOB CNY New Notes 2024 ATMs

UOB pop-up and selected ATMs dispensing Fit and New notes will be available from next Wednesday (24 Jan 2024) to Tuesday (6 Feb 2024).

These pop-up ATMs are also customised to dispense note denominations of $2, $10, and $50.

Customers may withdraw up to a maximum of $1,600 in the six available combinations as follows:

1. $2 notes x 50 pieces ($100)
2. $10 notes x 30 pieces ($300)
3. $50 notes x 10 pieces ($500)
4. $50 notes x 16 pieces ($800)
5. $ 2 notes x 25 pieces + $10 notes x 25 pieces ($300)
6. $10 notes x 30 pieces + $50 notes x 10 pieces ($800)

Please note that each customer is limited to two withdrawals per ATM/Debit card based on the six available options on a first-come, first-served basis and subject to availability.

UOB Fit-for-Gifting Notes ATM Locations

For all collections, you will be required to pre-book an appointment via CIMB’s online reservation system, the CIMB EVA chatbot, before heading to the bank:

Click on the EVA icon at the bottom right-hand corner of this CIMB website from 17 Jan 2024 to proceed with your online reservation.

FYI: For CIMB branch walk-ins, new/fit notes exchange at the outlets will begin on Wednesday (24 Jan 2024) and end on Thursday (8 Feb 2024). This service is only available for customers aged above 60 years old or people with disabilities.