Step By Step Guide To Redeeming Your CDC Vouchers

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Around 1.27 million eligible households would be able to redeem $500 worth of Community Development Council (CDC) Vouchers from 3 January 2024. This is an increase of $200 from the previous tranche issued in 2023. This higher amount is part of the additional $1.1 billion Cost-Of-Living Support Package announced in September 2023 on top of the $300 announced in Budget 2023.

With the increase in GST rate to 9% from 1 January 2024, these CDC Vouchers are meant to help Singaporean households cope with their daily expenses. Here’s what you need to know about claiming these vouchers:

Read Also: How Much Will You Get From The Sep 2023 $1.1 Billion Cost-Of-Living Support Package

CDC Vouchers Scheme 2024

The $500 CDC Vouchers will be allocated equally (i.e., $250 each) to be spent at participating supermarkets and participating heartland merchants and hawkers.

This year, the CDC Vouchers can also be used at Cold Storage supermarket chains, along with other participating chains like Ang Mo Supermarket, Giant Singapore, NTUC FairPrice, Sheng Siong, Prime, Hao Mart and U Stars. These supermarkets would display the CDC Vouchers decal (as shown below) to indicate acceptance of the use of these vouchers.

Furthermore, the current number of participating heartland merchants and hawkers has also doubled from 11,000 to 23,000 since the scheme was introduced in 2021. Just look out for the CDC Vouchers decal displayed at stall shopfronts to know whether the individual merchant or hawker accepts these vouchers.

Before you go online to redeem the vouchers, do note that only 1 member per household will need to visit the website and log in with their Singpass to claim the CDC vouchers on behalf of everyone.

Where To Spend Your CDC Vouchers?

Source: Community Development Council

CDC recently added new map features that will help household residents easily locate and support their neighbour stalls. If you’re wondering where the nearest participating hawkers and heartlands merchants are, you can enter the street name or postal code on the CDC page. For example, by entering Raffles Place in the search bar, the search results would show the number of participating merchants within 2km. The list will show the stall’s name, address, and unit number so you can easily navigate to the stall.

Source: Community Development Council

You can also click on the interactive map that shows the number of merchants according to the district. If you click into each bubble, it’ll break down even further, showing merchants on a smaller scale. Once you’ve zoomed in on the map, clicking the bubble will open up the lists of merchants that show the stall’s name, address, and unit number, so you can easily navigate to the stall.

Read Also: 4 Types Of Things You Cannot Buy Using Your CDC Vouchers At Supermarkets

How to claim the CDC Voucher?

Here’s the step-by-step guide to claiming your CDC Vouchers on behalf of your household. You can claim this via mobile or on a desktop browser. The following screenshots are via a desktop browser.

Step 1: Visit to claim your CDC vouchers.

Step 2: Login with Singpass and authenticate.

Step 3: Click on “I Agree”.

Step 4: Verify and confirm your household details before clicking on “Next”.

Step 5: Enter your mobile number to receive a one-time password (OTP). With your mobile number, they will also send you an SMS once you’ve successfully claimed the CDC Vouchers. The SMS will contain a link for you to access the CDC vouchers in the future.

Step 6: Enter OTP code before the timer expires.

Step 7: Click on “Show Vouchers”.

Step 8: For 2024, you will receive $500 of CDC vouchers. $250 of the vouchers can be used at participating hawkers and merchants and $250 of vouchers can be used at participating supermarkets, including Ang Mo Supermarket, Cold Storage, Giant Singapore, NTUC Fairprice, Hao mart, Prime Supermarket, Sheng Siong and Ustar.

Step 9: A link to the vouchers will also be sent to your mobile number. Enjoy your vouchers and don’t forget to digitally share the vouchers with the rest of your household members! Simply click on “Share My Vouchers” button to copy the unique voucher link and paste it into any preferred messaging apps e.g., SMS, WhatsApp, or Telegram.

Read Also: Singapore Budget 2023: 11 Things That Will Affect Singaporeans Financially 

How To Use the Vouchers?

Congrats, you’ve just received $500 worth of CDC Vouchers on behalf of your household!

You’d notice that the vouchers are in fixed denominations of $2, $5, and $10 for CDC Vouchers and $10 denominations for CDC Supermarket vouchers. This is because it is less confusing for residents, especially the digitally less savvy, and it reduces the chance for errors to occur when residents key in the amount.

To use the CDC vouchers at a participating stall, just tap the amount you want to use and show the QR code to the stall vendor for them to scan it using their RedeemSG App.

Source: Community Development Council

If any of your household members do not carry a smartphone or have their Singpass, especially seniors, there will be the option for them to print hardcopy vouchers. But they must do so at the community centres or clubs where they will be assisted by staff members. As these printed vouchers act like cash coupons, misplaced or lost hardcopy vouchers can be used by anyone who picks them up. So, best to safe keep these vouchers and be careful with who you’re sharing your voucher links with.

Read Also: Assurance Package For GST: How Much Will Singaporean Households Be Getting Over The Next 5 Years?

This article was originally published on 15 December 2021 and updated with new information. 

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