There’s no question that Labubu dolls are one of the trendiest items to come out of 2024. They are so highly coveted, businesses have incorporated them into their marketing tatics, holding Labubu lucky draws and giveaways.
Last week, a Malaysian woman dined at an asam laksa stall, and she won a Labubu doll as part of the eatery’s giveaway.
She later went on social media to claim the Labubu she received was fake.
The laksa stall had gotten their Labubus from a shop, known as Pop Mart Labubu Malaysia, which resells merch from the Pop Mart brand.
The woman also tagged the shop in her post, claiming they mixed genuine Labubu dolls with knock-offs for sale.
Pop Mart Labubu Malaysia were alerted to the woman’s post, and on December 17, sent her a lawyer’s letter on the grounds of defamation.
The letter indicated that the woman’s claims were “baseless” and she had caused the shop “significant loss of reputation and business”.
She was then asked to post a public apology on all her social media accounts and compensate the business 500K ringgit (S$151K). She will also have to cease mentioning and remove all her posts related to the matter.
And that’s why one should always think twice before throwing out accusations on social media without receipts.
You can view Pop Mart Labubu Malaysia’s Facebook post in which they address the incident here.